Mediation & Arbitration

Who We Are


Scott Densem

Scott is the principal of Densem ADR Solutions Inc. (“Densem ADR”). Scott is a lawyer, mediator and arbitrator. He now dedicates his professional time entirely to mediation, and arbitration. Scott has 40 years of combined experience as a barrister, mediator and arbitrator. Please refer to the “About Densem ADR” tab for more details about Scott’s background, and accomplishments.

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Emily Densem

Emily is a lawyer and a mediator. She is also currently the ADR Co-ordinator for Densem ADR Solutions. Emily articled at a prominent insurance firm in downtown Toronto. After her call to the bar in 2017, Emily practiced insurance law with the same firm. While pursuing her legal education, Emily observed many mediations conducted by her father Scott, and developed an interest in pursuing a career in alternative dispute resolution. In 2019, Emily completed mediation training through the Harvard Negotiation Institute, under the auspices of Harvard Law School. Scott is very pleased and proud that Emily has decided to join him as a mediator with Densem ADR Solutions.

Scott is held in very high regard for his skill and professionalism. He has been accorded Distinguished Status – Very High Rating in Both Legal Ability & Ethical Standards in the 2020 Martindale Hubbell Peer Review Ratings.

What We Do

Densem ADR offers three types of professional services. Scott conducts mediations and arbitrations. Emily conducts mediations. Both Scott and Emily conduct education programs for law firms, insurance companies, government risk management departments, independent claims adjusting companies, or any insurance related business that could benefit from our expertise and experience.
Scott specializes in the area of insurance law, but has experience mediating and arbitrating a wide range of litigious and non-litigious disputes. He is regarded as one of the pre-eminent mediators and arbitrators for cases involving issues of negligence, contract, coverage, statutory accident benefits priority, and loss transfer.

Emily is a young lawyer who has practiced law in the insurance field. She has the requisite background and mediation training to effectively mediate disputes which may not require the decades of experience which Scott has acquired. With Emily joining Densem ADR, we are now able to offer mediation services for the complete range of disputes ranging from the relatively straightforward to the most complex of cases.

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When and Where We Operate


Densem ADR is prepared to provide professional services for clients at any hour, seven days a week.


Densem ADR is prepared to travel to any location to provide professional services.


Why Choose Us?

The short answer – because we are exceptionally good at what we do. This is not just our opinion. Many successful mediations, and arbitration awards upheld by the Superior Court and the Court of Appeal are objective proof of this fact. In the ADR world however, reliable, subjective references are also obtained “word of mouth”. we believe that if you ask around, the overwhelming consensus of opinion will be that Densem ADR is an excellent choice for mediation or arbitration.